Service City: Houston

“Had the best experience with Dawson! They not only overly communicated about my appointment and called in route, but our service tech Mike was knowledgeable, helpful and such a pleasant to work with. If you need any work done this is who you want to call!

Thank you again to the Dawson team for being so helpful and such a pleasure to work with!”

– Michelle R.

“My husband and I decided to rekey the locks on our home. After seeing the great reviews on Dawson, we decided to give them a try. The outcome? We couldn't be happier with this company, their service, and these Medeco deadbolts they installed. Mike C is our Tech and I don't recall the last time any company provided the type of caring and compassion shown by Mike. Mike addressed each of my questions, concerns, and explained in detail how these deadbolts work, so we decided to have the hardware replaced on all our doors. What a kind and patient young man for tolerating my laundry list of questions! I think Dawson must have their employees take Customer Relationship training because the kindness and caring shown by Emery was also exceptional. I'm really sad I don't have more hardware to replace – these are just really great people. Dawson is an excellent company that provides excellent products, and has exceptional employees.”

– Charlene C.

“James did a nice job today on site as he did before. Went faster than I thought. Happy with James & the work.”

– Dale d.