“My husband and I decided to rekey the locks on our home. After seeing the great reviews on Dawson, we decided to give them a try. The outcome? We couldn't be happier with this company, their service, and these Medeco deadbolts they installed. Mike C is our Tech and I don't recall the last time any company provided the type of caring and compassion shown by Mike. Mike addressed each of my questions, concerns, and explained in detail how these deadbolts work, so we decided to have the hardware replaced on all our doors. What a kind and patient young man for tolerating my laundry list of questions! I think Dawson must have their employees take Customer Relationship training because the kindness and caring shown by Emery was also exceptional. I'm really sad I don't have more hardware to replace – these are just really great people. Dawson is an excellent company that provides excellent products, and has exceptional employees.”
– Charlene C.